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Student Technical Services

Answers to Students' Computer Questions at NIC

Student Printing Account:

Did you know your NIC Student Printing account and password is the same as your myNIC account?
When you sign in with your Student Printing Account (eg. n9999999) you can:

  • Deposit funds to your account using a credit card or an Interac debit card

  • View the account balance

GO to the NIC Student Printing Account log-on to get started!


About Student Printing:

Sign in with your myNIC account (eg. n9999999) and you can:

  • Deposit funds to your account
  • View the account balance

**Purchases of Printing Credits and PrintBucks are non-refundable.**

Adding Funds to an Account

Pay4Print credits can be purchased online with a credit card or Interac Online. 

  1. Go to and log in with your myNIC ID and password.
  2. Enter an email where you will receive your receipt.
  3. Select the amount you wish to deposit and click ‘Next’.
  4. Confirm your order and your email address by clicking ‘Next’.
  5. Click ‘Next’ on the amount confirmation page.
  6. Choose a payment method: Credit card or Interac Online (for Debit payments)
  7. If you chose Credit Card, fill in the form and click 'Process Transaction'. If you chose Interac Online, click 'Proceed to online banking' and you will be taken to your bank’s online portal. Please note that at present, you can only pay if you have a debit card at one of the following institutions: BMO, RBC Royal Bank, Scotiabank or TD Canada Trust.
  8. A payment confirmation screen will appear and you will receive a confirmation email to the address you provided. You have successfully added funds to your Student Print Account.


About Print Bucks:

You can also use cash, to purchase $1 and $5 PrintBucks from the following locations during their posted operating hours.

  • Comox Valley Bookstore
  • Campbell River Bookstore
  • Port Alberni Bookstore
  • Mixalakwila Reception
  • NIC Libraries outside of Bookstore hours of operation

Having Trouble?

Report problems to our Student Printing Help Desk by e-mailing the details to Please keep any defective prints (e.g. those with poor print quality) until your issue has been resolved, as we may wish to see them.

Printing Wirelessly From Your Device
To print wirelessly from your laptop 
go here and follow these 6 steps:

1. Sign in to your printing account, or print buck, and make sure that you have sufficient funds to print your document. You will log in using your myNIC username and password (eg. n9999999).

To add funds to your Student Print account, you will first have to login here, and add funds using a credit or debit card.

2. Choose the document you wish to print by clicking "choose file" and then find and select your document from your computer. Please note, supported documents include Microsoft Office, PDF, JPG, GIF, PNG, and TIF files.

3. Click "Next" and wait for the file to upload to the print server.

4. Once your document is uploaded, it will "await release", at this point you can choose which printer you'd like to print to. If you'd like to change the print settings, see step 5.

5. Before selecting the printer, you can adjust the print settings by selecting the "Advanced" check box. Here you can change black/white and color settings as well as single or double-sided.

6. Once you're settings are the way you desire, select the printer button and your print job will be released.

Scan to Email

The major printers in all of our libraries are able to scan to email for free, please follow these steps:

  • Sign in to the printer. 
    • Username: _Lib
    • Password: scan
  • Enter the email address where you'd like to receive the document
  • Lift cover and place document face down, toward the arrow at the top left edge of the glass
  • Tap "Preview"
    • if scanning more than one (1) page, replace the original item with next item, and tap "Additional Scan"
    • Do NOT scan more than 4-5 pages per job, the attachment will become too large to be emailed
  • Once all documents have been scanned, tap "Start"

NIC Student WI-FI


Open to all Students. simply open your Wi-Fi settings on your laptop or other mobile device and select "NIC-WIFI". You will be prompted for credentials to authenticate your connection. The Username and Password will be the same as your myNIC account (eg. n9999999). If you save this connection, you will only need to do this process once.
Laptops -

Smart Phones:
Apple - enter your myNIC credentials and select "Join", when prompted select "Trust"

Android - Enter the settings as shown.
If you do not see "Use system certificates", please select "do not validate" or "(unspecified)"


I Can't Get On the Wi-Fi:

  • Ask other students around you if they are having trouble connecting as well - this might indicate a network problem which we will need to fix, feel free to let us know. 
  • Try turning your Wi-Fi off and on again.
  • Try "forgetting" the network from your device, this will force it to go through the initial connection process again. You can do this in your device's advanced wireless settings.
  • Ensure the settings are configured for your specific device correctly as pictured above.
  • Still having trouble? Contact us

Frequently Asked Questions:

What alternatives do I have to printing?

Responsible printing means printing only what you need.

  • Do you need a hard copy or will an electronic copy suffice? Consider e-mailing yourself documents of interest, or save them to a USB memory stick. (Don’t forget to take your memory stick when you have finished working on a computer.)
  • Proofread your work on-screen, as opposed to printing draft copies for that purpose.
  • Select only the pages you wish to print, instead of printing the whole document.

How much does it cost to print?

Each printed page costs 10 cents. If both sides of the page are printed on, as with a duplex job, it is counted as two printed pages. Pages with colour (available in the campus libraries – except for Mount Waddington) cost 20 cents per page.

How does the Student Printing system work?

Users prepare documents as they normally would. The only thing that changes is the appearance of some dialog boxes, prompting users for Student Printing credentials, before the document is released to the printer.

  1. A few seconds after submitting a print job, a dialog box will pop up prompting you for your Student Printing username and password.

    student printing
  2. Once you have submitted your Student Printing/myNIC credentials, your current account balance will be displayed, along with the cost of the print job submitted.

    student printing
  3. Click on “Print” to confirm your job and release it to the printer. Your job will print normally provided you have a sufficient balance.

IMPORTANT***If you have insufficient credit, the print job is cancelled, and a pop-up appears, stating insufficient funds and displaying your current balance.***

Why does it charge an extra page when I print from Internet Explorer?

In some instances Internet Explorer will add an extra page when printing, which is counted by the pay-for-printing system. Specifically, this occurs if the actual content requires an odd number of pages and the printer is set to two-sided printing (the default).

Several options are available to avoid being charged for additional pages when printing from Internet Explorer:

  1. Change the printer properties from duplex (two-sided) printing to single-sided before submitting your print job.
  2. Send your print job to the Microsoft XPS Document Writer, which creates an XPS document. Double-click on the XPS file to open it, and print it as you would any other document.
  3. Select only the pages that you really need. The last page may not have any desirable content.
  4. Cut only the content you need, paste it into Microsoft Word, and print from there.

The Student Printing portal will not let me create an account, what options do I have?

If you are not an NIC student, you will not be able to use the Student Printing service. You will need to purchase print bucks through the Library or Book store.

What if I forget my Student Printing password?

It is the same as your myNIC account, so chances are you have forgotten that as well. Resetting your password can be done through the myNIC login page.

For users with PrintBucks obtained from the bookstore, the logon credentials are on the front of the card. Please ensure your PrintBucks are kept in a safe place as we cannot replace lost credits.

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